B1. Important information and documentation
Your transition to Crossuite QI is scheduled—how exciting! Good preparation is essential for a smooth start in your new work environment. In this article, we've gathered all the important information so you know exactly what to expect and what to pay attention to.
What you need to know about the transition from Legacy to Crossuite QI
A large portion of your practice data is automatically transferred to Crossuite QI, including patient information, appointments, documents, and financial data. However, some data, such as certain templates, sent emails, or fully booked days, will not be transferred.
Make sure to thoroughly review the data migration document—you'll find a complete overview of what is and is not transferred there. You can access the data document via the following link: A3. Your data during the transition: what's included and what's not?
Explore Your New Practice Environment in Advance
Before your transition, you will begin setting up your new practice environment in Crossuite QI yourself. In addition to the mandatory steps, we strongly recommend that you also take some time to explore the settings, features, and new possibilities.
The better prepared you are, the smoother your transition will be, and the faster you will become familiar with Crossuite QI. So, please feel free to take some time to try everything out.
Questions or Need Help? Use the Built-in Chat Function!
In Crossuite QI, you're always working within the system—and that means help is never far away. The built-in chat function puts you in direct contact with our help desk.
- Have a question? Something unclear? Just start a chat, and one of our experts will assist you right away.
- The chat is available every business day from 8:30 to 17:00. There's a short break between 13:00 and 14:00, but you can still send your question through.
- Outside of business hours, your message will be automatically forwarded as an email so we can assist you on the next business day.
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