Creating and setting appointment statuses

Creating and setting appointment statuses

Creating and setting appointment statuses

Info
Appointment statuses make it possible to visualize the practice processes within the calendar. There are 4 default statuses available, but you can change these or create new ones.
Go to [Settings] > [Diary] > [Appointments] > [Appointment Status].

There are always 4 default appointment statuses present. You can determine the name and color of these yourself. You can hide an appointment status by clicking the eye icon 
. If you prefer not to work with appointment statuses at all, uncheck [Enable appointment statuses].



To create an extra status, fill in the desired name + color in the bottom box. Then click the  icon.

You change the order by clicking the move iconand releasing it where you want to place it.You delete a status with the trash can icon. You can only delete statuses that you have created yourself. System statuses cannot be deleted, only hidden (via the eye icon).

Manually setting appointment status

Manually setting the appointment status is done by opening the appointment bubble and then selecting the desired status.

Automatically setting appointment status

You can also set the appointment status automatically. This allows you to have the desired appointment status performed for a specific action. The available actions are listed under [Process Automation].
For each action, select the status you want to give the appointment.

    • Related Articles

    • Creating an appointment

      We recommend setting a work schedule in the calendar. See also: Set a work schedule Slots will then appear in the calendar. When you click on a slot, all the slot's properties are transferred into the appointment bubble, including the location, ...
    • Creating/deleting appointment repeat

      To schedule appointments or events that repeat every day, week, month, or year, you have the option to create a repeating appointment. 1. Create a repeat When creating an appointment, click the [Add repeat] button. Then you get the option to repeat ...
    • Creating appointment types

      Creating appointment types An appointment type is a treatment, product, or task that you can link to appointments in the calendar and thus correctly register your appointments. Create To create an appointment type, go to [Settings] > [Diary] > ...
    • Gap Search

      Gap Search using the agenda This function is used to display the first available free slots for appointments from the waiting list. Available times are calculated based on the work schedule and slots. See also: - Check the waiting list - Set a work ...
    • Setting up a default treatment

      A default treatment is the treatment type that is automatically selected when booking an appointment. The default treatment can depend on location and user. You set a default treatment using the item pre-settings. Go to [Settings] > [Finance] > ...